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FAQs

Warranty

We stand behind our fabrics with a 3-year limited warranty for upholstery and specialty fabrics.

 

This warranty applies to the original purchaser of InsideOut Performance Fabrics® and protects against InsideOut Performance Fabrics® becoming unserviceable due to color or strength loss from normal usage and exposure conditions, including sunlight, mildew and atmospheric chemicals.

 

This warranty covers InsideOut Performance Fabrics® only. This warranty does not cover normal care and cleaning; damage from misuse or abuse; improper installation; or costs associated with replacement of the furniture, including labor and installation.

 

InsideOut Performance Fabrics® reserve the right to review and inspect any fabric submitted for claim.

Dye Transfer Policy

Unfortunately, some clothing dye is not stable and will bleed onto other clothing, handbags, car seating and upholstered furniture. Dark denim is the most likely to bleed and currently, there are no reliable treatments to prevent dye transfer. 

 

Since we cannot control what our fabrics are exposed to and/or determine what components are in the dye that caused the stain, InsideOut Performance Fabrics cannot be held responsible for stains due to dye transfer.

 

If you have had a dye transfer occur, we recommend using our bleach solution cleaning method. By following the steps below, the dye transfer may lessen or eliminate.

Recommended Cleaning for Dye Transfer:

  1. Remove any loose debris and blot the stain.

  2. Prepare a bleach based cleaning solution. Bleach should be diluted with water on a 1:10 ratio (1 part bleach to 10 parts water).

  3. Apply the bleach based cleaning solution using a misting spray bottle and allow for the solution to soak into the fabric.

  4. Work the solution into the affected area by lightly cleaning the area with a sponge or soft bristle brush. Make sure to work from the outside of the stain inward so as not to spread the stain. Rinse your sponge or brush frequently.

  5. Blot and thoroughly rinse the fabric with water.

  6. Allow fabric to air dry.

 

*Please note that this policy and our bleach cleanability only applies to our InsideOut Performance Fabrics woven fabrics and does not include our performance vinyls. 

 

For more information: info@insideoutperformancefabrics.com

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